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Concierge
Your personal at-home jewellery showcase
Firefly Concierge Experience
Request a Try At Home
Begin by selecting the products you wish to discover in the comfort of your own space.
Connect with a consultant
Speak with our design consultants, who will work closely with you to understand your vision and help
curate the perfect collection with our finest pieces.
Luxury at your convenience
Choose a time that suits you best to enjoy a bespoke viewing of our jewellery at your pace, in your
space.
No fees. No minimum purchase.
Book you personalized
jewellery consultation
Your time matters. Our consultants will be ready to guide you one-on-one and find the perfect piece for your special occasion.
Keep the sparkles you love the most
Found the perfect pieces? They’re all yours, complete the purchase with ease and our expert will take back the rest.
FAQs
Concierge service is an exclusive service that brings a personalized jewellery experience to you. Enjoy trying on your favourite designs in the comfort of your home or office. Simply select your preferred pieces and schedule an appointment for a seamless, luxurious shopping experience.
The Concierge Service is currently available in Mumbai, Pune, Bangalore and Hyderabad.
You can select 5-7 pieces to try at home. Additionally, our Design Consultant may carry complementary or matching designs to enhance your selection.
Our Expert Design Consultant will visit your preferred location at a time convenient for you, showcasing a curated selection of designs.
There is no minimum value of products for this service.
We offer this boutique-style service completely free of charge. You may choose to place an order during the consultation or at a later time—there’s no obligation.
Yes, our Design Consultant will bring exquisite jewellery crafted from gold and high-quality lab-grown diamonds.
Our Design Consultant will assist you in placing your order and, upon completion, will personally hand over your selected jewellery.
All our standard Return and Exchange policies apply. You can review them. For any return or exchange, you may need to visit our local store.