Privacy Policy
We value the trust you place in Firefly. That’s why we insist upon the highest standards for secure transactions and customer information privacy.
Collection of Personally Identifiable Information
Firefly collects email addresses from you when you select email during the first app and website launch. This enables us to sync your wishlist and shopping cart already created by you on the Firefly website. We also use your contact information to send you offers and recommendations based on your previous orders, your browsing history, and your interests.
Firefly may disclose to third-party services certain personally identifiable information listed below:
- information you provide us such as name, email, mobile phone number
- information we collect as you access and use our service, including device information, location, and network carrier
This information is shared with third-party service providers so that we can:
- personalise the app for you
- perform behavioural analytics
Use of Demographic and Profile Data
Firefly uses personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers, and customise your experience. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our user’s activity on our app. We identify and use your IP address to help diagnose problems with our server, and to administer our app.
Security Precautions
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access.
Choice/Opt-Out
Firefly provides all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
Cookies
Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Firefly in providing you with uninterrupted service. Firefly does not use cookies to save Personal Information for outside uses.
Firefly has implemented Google Analytics features based on Display Advertising ( Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Settings.
Firefly, along with third-party vendors, including Google, uses first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.
No use or services that are available on the Website and native mobile applications are directed toward children. Firefly does not knowingly collect Personal Information from children or sell its products to children.
Data Security
No security system is 100 percent impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.
Non-Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law or to enforce our Site policies. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.
Questions?
Questions regarding this statement should be directed to the following email address: info@fireflydiamonds.com